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ISO 9001-2015 9.1 Performance evaluation

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ISO 9001:2015 Clause 9.1 Monitoring, measurement, analysis and evaluation


PLAN

DO

CHECK

ACT

 

Clause 9.1 Breakdown

 

9.1       Monitoring, measurement, analysis and evaluation

9.1.1    General

9.1.2    Customer satisfaction

9.1.3    Analysis and evaluation

 

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