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ISO 9001:2015 Clause 7.3 Awareness
ISO 9001:2015 Clause 7 mind map
Clause 7.3 Breakdown
The basis of this clause is the standard is making it mandatory that employees are aware of how their actions, and the effects there of, have on the quality management system. Typically auditors will want to verify knowledge of the quality policy, relevant quality objectives and how their role relates to the quality management system.
ISO 9000:2015 provides guidance on what the standard is looking for from employee awareness.
Awareness is attained when people understand their responsibilities and how their actions contribute to the achievement of the organizations objectives.
ISO 9001:2015 7.3 Awareness has 4 requirements and uses the 'shall' verbal form to dictate that this clause requirements are mandatory.
Mind Map of ISO 9001:2015 7.3 Awareness requirements
Useful integrated management system cross references
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