ISO 9000 Series
ISO 9001:2015 is in fact one part of a series of four publications, namely;
•ISO 9000-2015 - covers the basic concepts and language
•ISO 9001-2015 - sets out the requirements of a quality management system
•ISO 9004-2009 - focuses on how to make a quality management system more efficient and effective
•ISO 19011-2011 - sets out guidance on internal and external audits of quality management system
This International Standard provides the fundamental concepts, principles and Vocabulary for quality management systems (QMS) and provides the foundation for other QMS standards. This International Standard is intended to help the user to understand the fundamental concepts, principles and Vocabulary of quality management, in order to be able to effectively and efficiently implement a QMS and realize Value from other QMS standards.
The adoption of a quality management system is a strategic decision for an organisation that can help too improve its overall performance and provide a sound basis for sustainable development initiatives.
This International Standard provides guidance to support the achievement of sustained success for any
organisation in a complex, demanding, and ever-changing environment, by a quality management approach.
The International Standard provides a wider focus on quality management than ISO 9001; it addresses the needs and expectations of all relevant interested parties and provides guidance for the systematic and continual improvement of the organisation's overall performance.
This International Standard provides guidance for all users, including small and medium-sized organisations, and concentrates on what are commonly termed “internal audits” (first party) and “audits conducted by customers on their suppliers” (second party).
The International Standard does not state requirements, but provides guidance on the management of an audit programme, on the planning and conducting of an audit of the management system, as well as on the competence and evaluation of an auditor and an audit team.
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