ISO 9000 Series

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ISO 9000 Series

ISO 9001:2015 is in fact one part of a series of four publications, namely;

•ISO 9000-2015 - covers the basic concepts and language

•ISO 9001-2015 - sets out the requirements of a quality management system

•ISO 9004-2009 - focuses on how to make a quality management system more efficient and effective

•ISO 19011-2011 - sets out guidance on internal and external audits of quality management system

ISO 9000-2015

This International Standard provides the fundamental concepts, principles, and vocabulary for a quality management system and provides the foundation for other QMS standards. The International Standard intends to help the users understand the essentiall prerequisite of quality management.

ISO 9001-2015

The adoption of a quality management system is a strategic decision for an organisation that can help too improve its overall performance and provide a sound basis for sustainable development initiatives.

ISO 9004-2009

This International Standard provides guidance to support the achievement of sustained success for any organisation in a complex, demanding, and ever-changing environment, by a quality management approach.

The International Standard provides a wider focus on quality management than ISO 9001; it addresses the needs and expectations of all relevant interested parties and provides guidance for the systematic and continual improvement of the organisation's overall performance.

ISO 19011-2011

This International Standard provides guidance for all users, including small and medium-sized organisations, and concentrates on what are commonly termed “internal audits” (first party) and “audits conducted by customers on their suppliers” (second party).

The International Standard does not state requirements, but provides guidance on the management of an audit programme, on the planning and conducting of an audit of the management system, as well as on the competence and evaluation of an auditor and an audit team.